Davis, John
Membangun tim yang benar-benar mampu bekerja=Successful team building / John Davis, Peter Millburn, Terry Murphy, and Martin Woodhouse
Gramedia Pustaka Utama, 1997
 Buku Teks
Davis, Edwin G.
Customer relations for technicians / Edwin G. Davis
Macmillan/McGraw-Hill, 1991
 Buku Teks
Ficker, Victor B., author
Effective supervision
Charles E. Merrill, 1975
 Buku Teks
Becker, Brian E., author
The HR scorcard : mengaitkan manusia, strategi, dan kinerja
Erlangga, 2009
 Buku Teks
Maddux, Robert B., author
Team building : terampil membangun tim handal
Erlangga, 2001
 Buku Teks
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