See Allo

Brown, Stanley A., author

Creating the service culture

Prentice-Hall, 1990

Buku Teks

Baird, Kristin

Customer service in health care : a grassroots approach to creating a culture of service excellence

American Hospital Association, 1999

Buku Teks

Pantry, Sheila, author

Creating a successful e-information service

Facet Publishing, 2002

Buku Teks

Floyd, Raymond C., author

A culture of rapid improvement : creating and sustaining and engaged workforce

CRC Press, Taylor & Francis Group, 2008

Buku Teks

Hickman, Craig R., author

Creating excellence: managing corporate culture, strategy and change in the new age

New American Library, 1984

Buku Teks

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