Elashmawi, Farid, author
Manajemen multi budaya = Multicultural management : new skills for global success
Gramedia Pustaka Utama, 1996
 Buku Teks
Lucas, Robert W., author
Customer service : skills for success
McGrow-Hill, 2015
 Buku Teks
Success for the new global manager
Dalton Maxine ... et.all
Jossey-Bass, 2002
 Buku Teks
Thiederman, Sondra
Bridging cultural barriers for corporate success : how to manage the multicultural work force
Lexington books, 1991
 Buku Teks
Marissa, author
Analisis peluang keberhasilan implementasi knowledge management dengan menggunakan metode fuzzy multi criteria decision making studi kasus pt altrovis tekno global = Analysis of success probability of knowledge management implementation using fuzzy multi criteria decision making method case study of pt altrovis tekno global
Fakultas Ilmu Komputer Universitas Indonesia, 2013
 UI - Skripsi (Membership)
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