Siregar, Hans B. R., author
Perancangan CRM scorecard sebagai metode evaluasi customer relationship management pada Bank BRI
Fakultas Teknik Universitas Indonesia, 2004
 UI - Skripsi (Membership)
Rian Lamani, author
Perancangan dan analisis pengembangan strategi CRM (Customer Relationship Management) pada Badan Sertifikasi = Design & analysis of strategy development of CRM (Customer Relationship Management) to Certification Body
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Simatupang, Batara M., author
Customer relationship management (CRM) & customer intelligence pada industri perbankan
Manajemen Usahawan Indonesia, 2003
 Artikel Jurnal
Dhavid Rachmadi, author
Perancangan costomer centric BSC sebagai metode untuk evaluasi costomer relationship management di industri sistem purifikasi = Design of customer centric BSC as method for evaluate customer relationship management in industrial purification systems
Fakultas Teknik Universitas Indonesia, 2009
 UI - Skripsi (Open)
Amarilis Putri Yanuarifiani, author
Perancangan model evaluasi efektivitas customer relationship management menggunakan balanced scorecard studi : kasus pada PT. XYZ = Effectiveness evaluation model design of customer relationship management using balanced scorecard case : study PT. XYZ
Fakultas Ilmu Komputer Universitas Indonesia, 2013
 UI - Tugas Akhir
<<   1 2 3   >>