Deny Hamdani, author
Analisis pengaruh atribut produk dan karakteristik pelanggan terhadap tingkat kepuasan dan loyalitas pelanggan Telkomsel di Jabodetabek dengan analisis diskriminan dan structural equation modeling = Analyzing influence of product attributes and customer characteristics on satisfaction and loyalty level of Telkomsel?s customers in Jabodetabek using discriminant analysis and structural equation modeling
Fakultas Teknik Universitas Indonesia, 2008
 UI - Skripsi Open
Fatkhurrohman, author
Analisis pengaruh faktor - faktor inovasi terhadap peningkatan loyalitas pelanggan dengan metode structural equation modeling = Analysis the effect of innovation factors in escalation of customer loyalty by using structural equation modeling method
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi Open
Harmawan Susetiyana, author
Analisis loyalitas pelanggan pada industri airfreight forwarder dengan menggunakan structural equation modeling (SEM) = The analysis of customer loyalty in airfreight forwarder industry using structural equation modeling (SEM)
Fakultas Teknik Universitas Indonesia, 2009
 UI - Tesis Open
Luky Hananto, author
Analisis pengaruh faktor inovasi dan quality of service terhadap customer loyalty di perusahaan telekomunikasi dengan metode structural equation modeling = The effect analysis of innovation and quality of service factors to customer loyalty in Indonesian telecommunication company by using structural equation modeling method
Fakultas Teknik Universitas Indonesia, 2011
 UI - Skripsi Open
Yunita Ramanda, author
Model hubungan antara faktor-faktor pengaruh kepuasan pengguna sepeda motor: Studi kasus pengguna sepeda motor bebek dan matic di Jabodetabek dengan metode structural equation modeling (SEM) = Relationship model between influence factors and motorcycle?s customer satisfaction, case study of moped and matic motorcycle?s customer in Jabodetabek using structural equation modeling (SEM)
Fakultas Teknik Universitas Indonesia, 2012
 UI - Skripsi Open
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