Varendy Lumbardo, author
Aplikasi quality function deployment (QFD) pada perusahaan penyedia jasa wireless internet dalam rangka perbaikan kualitas internal perusahaan = The application of quality function deployment (QFD) in a wireless internet service provider for a service quality improvement
Fakultas Teknik Universitas Indonesia, 2008
 UI - Skripsi (Open)
Hasim Hanafie, author
Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach
Fakultas Teknik Universitas Indonesia, 2011
 UI - Tesis (Open)
Ni Made Ryoko Sugama, author
Desain kualitas pelayanan instalasi gawat darurat RSUP Sanglah Denpasar dengan metode servqual service quality-QFD (quality function deployment) = Design of service quality in emergency departement of sanglah hospital using servqual service quality-QFD (quality function deployment) methode
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2014
 UI - Tesis (Membership)
Rancangan perbaikan kualitas layanan pendidikan dengan menerapkan model quality function deployment (QFD)
 Artikel Jurnal
Rahmat Adi Seputro, author
Analisis peningkatan kinerja pelayanan jasa pada bengkel mobil dengan metode Servqual dan quality function deployment = Analysis of performance improvement services on car service station with service quality and quality function deployment
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
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