Deddy Aprilani, author
Pengaruh aspek layanan terhadap loyalitas konsumen ritel (Studi pada pelanggan ritel minimarket di Kota Bandar Lampung) = Influence on the service aspect of retail customer loyalty : Study on retail minimarket customers in the city of Bandar Lampung
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2011
 UI - Tesis Open
Rahmat Gevano, author
Pengaruh Service Journey Quality (Sjq) Terhadap Loyalitas Konsumen Pada Ritel Farmasi Dengan Strategi Omnichannel = The Effect of Service Journey Quality (SJQ) on Customer Loyalty in Pharmaceutical Retail with Omnichannel Strategy
Fakultas Ekonomi Dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership
Ramhadtu Prasaditama, author
Analisis respon kompetitif ritel kecil dan independen terhadap ritel modern terorganisasi (minimarket) di Kota Bekasi = The competitive response analysis of small independent retailers to organized modern retail (minimart) in Bekasi City
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership
Nadya Jasmien Nabillah, author
Pengaruh Customer Experience terhadap Customer Engagement melalui Customer Commitment pada Ritel (Studi pada Pelanggan Alfamart di Jabodetabek) = The Influence of Customer Experience on Customer Engagement through Customer Commitment on Retail (Study on Alfamart Customer in Jabodetabek)
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Bambang Mahaendra Djaja, author
Dampak keberadaan ritel modern (minimarket) terhadap ritel tradisional = Impact of modern retail on traditional retail at DKI Jakarta Province (toko kelontong dan warung) di DKI Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2010
 UI - Tesis Open
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