Madiareni Sulaiman, author
Kepuasan pengguna terhadap fasilitas Auto-Borrowing Machine di Library and Knowledge Center (LKC) Binus University Kampus Anggrek = User satisfaction on Auto-Borrowing Machine facility at Library and Knowledge Centre (LKC) of Binus University Anggrek
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2013
 UI - Skripsi Membership
Dwi Novita Ernaningsih, author
Peran LKC (Library and Knowledge Center) Binus University pada siklus transfer informasi dalam konteks virtual library
Pusat jasa Perpustakaan dan Informasi ( Perpustakaan Nasional RI), 2014
 Artikel Jurnal
Dasaad, author
Hubungan antara kualitas jasa dan kepuasan pelanggan di restoran Pizza = Relationship between service quality and customer satisfaction in Pizza restaurant / Dasaad
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis Membership
Fakhriyah Isnaini Zulfah, author
Analisis pengaruh lingkungan jasa, kualitas makanan, dan harga terhadap kepuasan, dan loyalitas remaja : studi kasus pada konsumen Celebrity Pancake Depok = The analysis of service environment, food quality, and price influence to youth satisfaction, and youth loyalty : case study customers of Celebrity Pancake in Depok
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Deny Nursyahdi, author
Analisis Service Experience Design dan pengaruhnya terhadap Customer Satisfaction : studi kasus dan penerapannya di XL Axiata = Analysis of Service Experience Design and its impact on Customer Satisfaction : case studies and application in XL Axiata / Deny Nursyahdi
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis Membership
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