Agus Sugianto, author
Program Evaluasi terhadap Efektivitas Training Pelayanan Prima di Bank XYZ
Fakultas Psikologi Universitas Indonesia, 2002
 UI - Tesis Membership
Diah Ayu Puji Astuti, author
Rancangan program analisis kebutuhan pelatihan pada Bank X
Fakultas Psikologi Universitas Indonesia, 2005
 UI - Tesis Membership
Heru Cokro, author
Rancangan evaluasi pelatihan sales gold customer servicing di PT. ABC
Fakultas Psikologi Universitas Indonesia, 2004
 UI - Tesis Membership
Overfield, Karen, author
Developing and administering training: a practical approach
[American Society For Training & Development;, ], 1997
 eBooks
Overfield, Karen, author
Developing & administering training: a practical approach
American Society for Training & Development, 1997
 eBooks
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