Yossi Arieza, author
Pengaruh service failure severity service recovery justice dan perceived switching costs terhadap customer loyalty studi kasus PT. Telkom speedy = The relationship of service failure severity service recovery justice and perceived switching costs with customer loyalty case study PT. Telkom speedy
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Nadira Winaputri, author
Perancangan inovasi layanan untuk platinum members pada sales and service office Garuda Indonesia = Service innovation design for platinum members in Garuda Indonesia sales and service office
Fakultas Teknik Universitas Indonesia, 2015
 UI - Skripsi Membership
Aisyah Nur Mahmudah, author
Penilaian kualitas pelayanan frontliner generasi X dan Y terhadap kepuasan pelanggan dengan menggunakan servqual dan kano = Service quality assessment of X and Y generation frontliner using servqual and kano model
Fakultas Teknik Universitas Indonesia, 2019
 UI - Tesis Membership
Dionesia Dias Aderisandiri, author
Profil Konsumen Kebaya Bordiran di Depok dan Dampaknya bagi Inisiatif Marketing Produk Griya Busana Satu
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2008
 UI - Tesis Open
Agustinus Cahyo Nugroho, author
Analisis kualitas pelayanan kapal roro PT. ASDP Indonesia Ferry lintas Merak-Bakauheni dari sisi pengguna jasa = Analysis of PT. ASDP Indonesia Ferry Roro ship s service quality in Merak Bakauheni trajectory from passengers point of view
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis Membership
<<   1 2 3   >>