Solomon, Micah, author
High-tech, high-touch customer service: inspire timeless loyalty in the demanding new world of social commerce
[American Management Association;, ], 2012
 eBooks
Soloman, Micah, author
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce
Amacom, 2012
 Buku Teks
Jurewicz, Lynn, author
High tech, high touch: library customer service through technology
[American Library association, American Library association], 2003
 eBooks
Naisbitt, John, author
High tech, high touch : pencarian makna di tengah perkembangan pesat teknologi
Mizan, 2001
 Buku Teks
Vika Ansy Anggraini, author
Analisis pengaruh social media marketing activities terhadap customer loyalty (Studi Kasus: Top Five E-commerce Indonesia) = The effect analysis of social media marketing activities on customer loyalty (Case Study: Indonesia's Top Five E-commerce)
Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2019
 UI - Skripsi (Membership)
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