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Felisa Gabriela, author

Analisis pengaruh technology readiness terhadap kepuasan dan intensi berperilaku konsumen dalam menggunakan self-service technologies (studi kasus: pembelian tiket kereta api di minimarket) = Analysis influence of technology readiness on satisfaction and behavioral intention toward using self-service technologies (case studies: purchasing train ticket from minimarket)

Universitas Indonesia, 2014

UI - Skripsi (Membership)

Giovanni Fataro Hia, author

Analisis pemilihan teknologi self-service atau pelayanan interpersonal - dampak dari faktor situasional dan sikap terhadap teknologi: studi kasus: pelayanan loket dan commuter vending machine di Stasiun Bekasi = Analysis of choosing self-service technologies or interpersonal services - the impact of situational factors and technology related attitudes: case study: service counter and commuter vending machine at Bekasi Station

2017

UI - Skripsi (Membership)

Risa Verolika, author

Analisis pengaruh interaksi konsumen terhadap staff dan self-service technology (SST) pada bisnis ritel. studi kasus: CGV Blitz Grand Indonesia = Influence analysis of consumer to store employee and consumer to self service technology (SST) interaction in retail business case study CGV Blitz Grand Indonesia / Risa Verolika

2016

UI - Skripsi (Membership)

Geraldin Christina, author

Pengaruh experiential marketing dan persepsi kemudahan penggunaan terhadap kepuasan dan niat beli konsumen dalam konsep value co-creation pada website gravira = The effect of experiential marketing and perceived ease of use towards customer satisfaction and purchase intention in the concept of value co-creation on gravira website / Geraldin Christina

2014

UI - Skripsi (Membership)

Susan Eka Septyarini, author

Analisis peranan antecedent beliefs terhadap sikap dan keinginan untuk adopsi self-service technology: studi kasus layanan myGrapari = The analysis of roles of antecedent beliefs towards attitude and intention to adopt towards self service technology: sase study myGrapari

2017

UI - Skripsi (Membership)

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