Analisis customer engagement Starbucks coffee company indonesia periode 1 Desember-15 Desember 2012 = Customer engagement analysis of Starbucks coffee company Indonesia period 1 December-15 December 2012
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014
 UI - Makalah dan Kertas Kerja
Abdurrahman, author
Pengaruh customer perceived value terhadap word of mouth pelanggan Starbucks coffee Universitas Indonesia = The effect of customer perceived value to word of mouth by customer of Starbucks coffee University of Indonesia
Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Sitohang, Rosita Veronika, author
Pengaruh persepsi khalayak tentang logo baru Starbucks 2011 terhadap pembentukan Brand Image Product (studi: konsumen Starbucks Perpustakaan Pusat Universitas Indonesia, 2011)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi (Open)
Schultz, Howard, author
Onward : how Starbucks fought for its life without losing its soul
Rodale, 2011
 Buku Teks
Surya Sujaya Budiman, author
Pengaruh iklan dan promosi penjualan terhadap kekuatan merek Starbucks Coffee Indonesia = The impact of advertising and sales promotion toward brand equity Starbucks Coffee Indonesia
2016
 UI - Skripsi (Membership)
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