Michelli, Joseph A.
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michell
McGraw-Hill, 2008
 Buku Teks
Muh Amrin Amin, author
Evaluasi manajemen sekuriti: studi kasus hotel ritz carlton pacific place Jakarta = Security management evaluation: case study of ritz carlton hotel pacific place Jakarta
2018
 UI - Tesis (Membership)
Gold, Joseph
SDRs, currencies, and gold : sixth survey of the new legal developments / Joseph Gold
International Monetary Fund , 1983
 Buku Teks
Daniel Marco-Stefan Kleber, author
Design thinking for creating an increased value proposition to improve customer experience
Faculty of Economics and Business State Islamic University (UIN) Syarif Hidayatullah, 2018
 Artikel Jurnal
Heller, Joseph
Good as gold / Joseph Heller
Corgi Books, 1979
 Buku Teks
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