The Effect of customer satisfaction on behavioral intentions: a study on consumer behavior of car insurance in Melbourne, Australia
 Artikel Jurnal
Adinindra Prasetyo, author
Analisis pengaruh restaurant atmospherics terhadap customer satisfaction dan behavioral intentions studi kasus terhadap upscale restaurant di jakarta h gourmet vibes = The influence of restaurant atmospherics on customer satisfaction and behavioral intentions case study on an upscale restaurant in jakarta h gourmet vibes
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Kalalo, Nicholas Patra , author
Customer satisfaction analysis using customer information satisfaction (CIS) method : A case study of panorama tours website = Customer satisfaction analysis using customer information satisfaction (CIS) method : a case study of panorama tours website
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2010
 UI - Tesis (Open)
Arivia Tri Dara Yuliestiana, author
Analisis pengaruh experiential marketing terhadap kepuasan konsumen (studi pada THE GOODS CAFE) = The effect of experiential marketing on customer satisfaction (study in THE GOODS CAFE)
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Aldwin, author
Pengaruh online experience terhadap customer satisfaction dengan mediasi last mile delivery experience-studi kasus pengguna tokopedia = The effect of online experience on customer satisfaction by mediating last mile delivery experience- a case study of Tokopedia users
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi (Membership)
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