MB Ubaya
Manajemen dan Bisnis Universitas Surabaya, 2012
 Majalah, Jurnal, Buletin
Zylstra, Kirk D., author
Lean distribution : applying lean manufacturing to distribution, logistics, and supply chain
PPM, 2006
 Buku Teks
Rizki Hirzania, author
Perencanaan strategi pemasaran pada balairung hotel jakarta = marketing strategy planning at jakarta balairung hotel / Rizki Hirzania
2014
 UI - Tesis Membership
Firman Akhmadi Handoyo, author
Analisis perbedaan persepsi pelaksana dan pejabat atas pelaksanaan penilaian kinerja di Sekretariat Jenderal Kementerian Keuangan = Analysis of perceptions differences between staff and officer on performance appraisal in the general secretariat of the Ministry of Finance
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Edo Satria Dinata, author
Pengaruh e-service quality ritel online di Indonesia terhadap e satisfaction melalui experiential value sebagai variabel antara studi pada zalora indonesia = The effect of e service quality in online retail in indonesia toward e satisfaction through experiential value as mediating variable study on zalora indonesia
2014
 UI - Skripsi Membership
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