Shearouse, Susan H., author
Conflict 101: a manager's guide to resolving problems so everyone can get back to work
[American Management Association;, ], 2011
 eBooks
Ichsan Malik, author
Belajar mengelola konflik = Learning to manage conflict
TIFA, 2007
 Buku Teks
Gargiulo, Terrence L., 1968- , author
In the land of difficult people: 24 timeless tales reveal how to tame beasts at work
American Management Association, 2008
 eBooks
Scott, Gini Graham, author
A survival guide for working with bad bosses: dealing with bullies, idiots, back-stabbers, and other managers from hell
American Society for Training & Development, 2006
 eBooks
Face it: recognizing and conquering the hidden fear that drives all conflict at work
Art Horn
[American Management Association, ], 2004
 eBooks
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