Stanley, Colleen, author
Emotional intelligence for sales success, connect with customers and get results
American Management Association, 2013
 eBooks
Lynn, Adele B., author
Quick emotional intelligence activities for busy managers: 50 team exercises that get results in just 15 minutes
American Management Association, 2007
 eBooks
Feldman, Jeff, author
Put emotional intelligence to work: equip yourself for success
American Society for Training & Development, 2007
 eBooks
Weisinger, Hendrie, author
Emotional intelligence at work : the untapped edge for success
Jossey-Bass, 1988
 Buku Teks
Miller, William, author
More proactive sales management: avoid the mistakes even great sales managers make--and get extraordinary results
American Management Association, 2009
 eBooks
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