See Allo

Inghilleri, Leonardo, author

Exceptional service, exceptional profit: the secrets of building a five-star customer service organization

[American Management Association, ], 2010

eBooks

DiJulius III, John R., author

Secret service: hidden systems that deliver unforgettable customer service

[American Management Association, ], 2003

eBooks

Vivie Nurjaningrum Putri Rantyanti, author

Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020

UI - Tesis Membership

Gallagher, Richard S., author

Great customer connections: simple psychological techniques that guarantee exceptional service

American Management Association, 2006

eBooks

Vania Rachma Putri, author

Pengaruh E-Service Quality dan E-Recovery Service Quality Pada Aplikasi Asuransi Digital Terhadap Customer Experience dan Customer Satisfaction Untuk Mendorong Customer Loyalty = The Impact of E-Service Quality and E-Recovery Service Quality on Digital Insurance Applications on Customer Experience and Customer Satisfaction to Encourage Customer Loyalty

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Tesis Membership

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