Jones, Mark David, author
Lead with your customer: transform culture and brand into world-class excellence
American Society for Training & Development, 2010
 eBooks
Agung Adiprasetyo, author
Corporate culture : challenge to excellence
Elex Media Komputindo, 2007
 Buku Teks
Schein, Edgar H., author
Organizational culture and leadership
San Francisco, 1992
 Buku Teks
Topchik, Gary S., author
The accidental manager: get the skills you need to excel in your new career
[American Management Association;, ], 2004
 eBooks
Cohen, William A., author
The art of the strategist: 10 essential principles for leading your company to victory
[American Management Association, ], 2004
 eBooks
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