Scott, Gini Graham, author
A survival guide for working with bad bosses: dealing with bullies, idiots, back-stabbers, and other managers from hell
American Society for Training & Development, 2006
 eBooks
Shearouse, Susan H., author
Conflict 101: a manager's guide to resolving problems so everyone can get back to work
[American Management Association;, ], 2011
 eBooks
Crucial confrontations : Perangkat andal, teruji, dan praktis untuk meningkatkan kinerja perorangan dan kesuksesan organisasi = Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al.]; penerjemah, Lilian Tedjasudhana
Gramedia Pustaka Utama, 2007
 Buku Teks
Eko Mayariani, author
Resolusi konflik pada level manajemen puncak: sebuah usulan program intervensi untuk PT X
Universitas Indonesia, 2006
 UI - Tesis Membership
Ichsan Malik, author
Belajar mengelola konflik = Learning to manage conflict
TIFA, 2007
 Buku Teks
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