Evenson, Renee, 1951-, author
Award-winning customer service : 101 ways guarantee great performance
Society for Industrial and Applied Mathematics, 2007
 eBooks
Gallagher, Richard S., author
Great customer connections: simple psychological techniques that guarantee exceptional service
American Management Association, 2006
 eBooks
Award winning architecture : international yearbook 96
edited by Frantisek Sedlacek and Christine Waiblinger-Jens
Prestel, 1996
 Buku Referensi
Award-winning passive solar house designs /​edited Jeffrey Cook
edited by Jeffrey Cook
McGraw-Hill, 1984
 Buku Teks
Anderson, Kristin, author
Great customer service on the telephone
American Management Association, 1992
 eBooks
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