Ari Pujari Immanuel, author
Analisis faktor-faktor yang mempengaruhi kepuasan pelanggan dalam melakukan belanja online pada situs e-commerce B2C dan C2C: studi kasus: Mataharimall dan Tokopedia = Analysis of factors affecting customer satisfaction in online shopping at B2C and C2C e-commerce website: case study: Mataharimall and Tokopedia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Rakha Naufal Anis, author
The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek
Fakultas Hukum Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Said Muhamad Muhsin, author
Analisis pengaruh program loyalitas terhadap kepuasan konsumen: studi pada MAP CLUB = Analyze the effect of loyalty program towards customer satisfaction: a study on MAP CLUB
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Wischa Tsaniya Ramadianisa, author
Analisis faktor-faktor yang mempengaruhi kepuasan pelanggan mahasiswa pada jasa pesan-antar makanan online = Factors affecting customer satisfaction of undergraduate student in online food delivery service industry
2016
 UI - Skripsi (Membership)
Zuhartoni, author
Analisis perbandingan pengukuran kepuasan kerja dengan metoda Single Global Rating dan Summation Score serta faktor-faktor yang berhubungan: Sebuah studi kepuasan kerja tenaga pengajar institusi pendidikan tenaga kesehatan di Kotamadya Banda Aceh tahun 2000 = Comparative analysis of job satisfaction measurement by single global rating and summation score method as well as related factors (a study of job satisfaction for health education teaching force institution in Banda Aceh, year 2000)
2000
 UI - Tesis (Membership)
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