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Lubis, Abdan Syakuro, author

Analisis pengaruh e-satisfaction terhadap e-trust dan reputation dalam meningkatkan e-loyalty pada online marketplace di Indonesia: studi kasus pada Tokopedia, Lazada, Bukalapak, Blibli dan Elevenia = Analysis of influence by e-satisfaction toward e-trust and reputation to improve e-loyalty in Indonesia's online marketplace: case study on Tokopedia, Lazada, Bukalapak, Blibli and Elevenia

2017

UI - Skripsi Membership

Hasena Smith, author

Pengaruh e-satisfaction terhadap e-loyalty (dengan dimoderasi oleh business level factors dan individual level factors) pada pelanggan e-commerce Tokopedia di Jakarta Selatan = The impact of e-satisfaction (moderated by business level factors and individual level factors) on Tokopedia customer e-loyalty in South Jakarta

2018

UI - Skripsi Membership

Fandhi Nur Hidayat, author

Hubungan antara e-service quality, e-satisfaction dan e-loyalty pada pelanggan Tokopedia di Jakarta = Relationship between e-service quality, e-satisfaction and e-loyalty to Tokopedia customers in Jakarta

Fakultas Ilmu Administrasi Universitas Indonesia, 2020

UI - Skripsi Membership

Taris Aripratama Iskandar, autho

Pengaruh E-Trust Dan E-Statisfaction Terhadap E-Loyalty Pada Pembeli Bukalapak.Com Di Jabodetabek = E-Trust And E-Statisfaction Effect On E-Loyalty In Bukalapak.Com Buyers In Jabodetabek

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2019

UI - Skripsi Membership

Ratu Nisya Kencana Adyputri, author

Pengaruh E-Service Quality terhadap E-Loyalty dimediasi oleh E-Satisfaaction (Pada pelanggan Lazada Jabodetabek) = The impact of e-service quality on e-loyalty mediated by e-satisfaction (on customer of Lazada Jabodetabek)

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018

UI - Skripsi Membership

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