Teshani Picaulima, author
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
UI - Skripsi Membership
Ajeng Novalia, author
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
UI - Skripsi Membership
Kim, W. Chan, author
Serambi Ilmu Semesta, 2011
Buku Teks
Kim, W. Chan, author
Harvard Business School Press , 2005
Buku Teks
Burgelman, Robert A., author
Collier-Macmillan, 1986
Buku Teks