Laurensius Joshua, author
Pengaruh dari perceived quality, perceived value, price fairness, and satisfaction on customer's revisit intention and word of mouth intention towards indonesian coffee shops = The influence of perceived quality, perceived value, price fairness, and satisfaction on customer's revisit intention and word of mouth intention
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Skripsi Membership
Asrianda Syah Putra, author
Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis Membership
Noviana Indah Mustikaningtyas, author
Analisis pengaruh perceived value terhadap revisit intention infrequent customer pada trendy coffee cafe = The influence of infrequent customers perceived value on revisit intention trendy coffee cafe
2017
 UI - Skripsi Membership
Andre Fauzianto Budihardjo, author
Pengaruh Dimensi Service Quality dan Customer Satisfaction Terhadap Word-of-Mouth dan Revisit Intention (Penelitian Di Lapangan Golf Pondok Indah) = The Effect of Service Quality Dimensions and Customer Satisfaction on Word-of-Mouth and Revisit Intention at Pondok Indah Golf Course
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
Abdurrahman, author
Pengaruh customer perceived value terhadap word of mouth pelanggan Starbucks coffee Universitas Indonesia = The effect of customer perceived value to word of mouth by customer of Starbucks coffee University of Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Skripsi Membership
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