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Renita Dewi, author

Peran Emotional Exhaustion sebagai Mediator dalam Hubungan antara Emotional Labor dan Job Satisfaction Pada Karyawan Sales Ritel = The Role of Emotional Exhaustion as a Mediator in The Relationship between Emotional Labor and Job Satisfaction Among Retail Sales Person

Fakultas Psikologi Universitas Indonesia, 2020

UI - Skripsi (Membership)

Ali Nina Liche Seniati, author

Pengaruh masa kerja, trait kepribadian, kepuasaan kerja, dan iklim psikologis terhadap komitmen dosen pada Universitas Indonesia

Universitas Indonesia, 2002

UI - Disertasi (Membership)

Budi Anitarini, author

Efek mediasi dari affective delivery karyawan pada kepuasan kerja karyawan : peran dari emotional labor dan expression of naturally felt emotion studi pada industri fesyen ritel di Indonesia = The mediating effect of employee s affective delivery on employee's job satisfaction : the role of emotional labor and expression of naturally felt emotion a study in Indonesia fashion retail industry / Budi Anitarini

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Tesis (Membership)

Herlina, author

Pengaruh emotional labor dan emotion exhaustion terhadap kepuasan dan komitmen organisasional afektif studi kasus PT Garuda Indonesia Tbk = The effect of emotional labor and emotion exhaustion toward job satisfaction and affective organizational commitment case study at PT Garuda Indonesia Tbk

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Skripsi (Membership)

Lia Al Maulidiyah, author

Peran kelelahan emosional sebagai mediator hubungan antara kerja emosional dan kinerja tugas pada pramuniaga di industri ritel = The role of emotional exhaustion as a mediator in the relationship between emotional labor and task performance among salesperson in retail industry

Fakultas Psikologi Universitas Indonesia, 2022

UI - Skripsi (Membership)

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