Raina Allya Hartawan, author
Pengaruh AR dalam In-App Mobile Marketing terhadap Customer Satisfaction dan Willingness to Buy dimediasi Customer Experience serta Efek Moderasi Trade-Off Between Price and Value & Trust (Studi Pada Pelanggan Maybelline dalam Aplikasi Shopee di DKI Jakarta) = The Effect of AR in In-App Mobile Marketing on Customer Satisfaction and Willingness to Buy mediated by Customer Experience and Moderating Effect of Trade-Off Between Price and Value & Trust (Study on Maybelline Customers in the Shopee Apps in DKI Jakarta)
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi Membership
Siahaan, Meta Riani, author
Anteseden Dari Kesetiaan Konsumen Pengguna Aplikasi Jamsostek Mobile (Jmo) Terhadap Perceived Brand Image, Customer Satisfaction Dan Trust: Aplikasi Teori SOR = Antecedents of Consumer Loyalty of Jamsostek Mobile Application Users (JMO) to Perceived Brand Image, Customer Satisfaction and Trust: Application of SOR Theory
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership
Falia Fajrinadien, author
Pengaruh strategi message framing dan message personalization pada konten promosi Bukalapak di mobile application push-notification terhadap customer purchase intention melalui mediasi perceived value of product: studi pada konsumen aplikasi Bukalapak = The effect of message framing and message personalization strategy on Bukalapak promotional content on the mobile application push-notification on customer purchase intentions through mediation of perceived value of product: study on Bukalapak application
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi Membership
Anthony Christofer, author
Pengaruh customer loyalty program terhadap online repurchase intention pada aplikasi pesan antar makanan dengan customer satisfaction sebagai moderator = The effect of customer loyalty program on repurchase intention in food delivery app with customer satisfaction as a moderator
Fakultas Psikologi Universitas Indonesia, 2022
 UI - Skripsi Membership
Wahyuningsih, author
Effects of consumer search behavior typology on the relationship between customer satisfaction and behavioral intentions / Wahyuningsih
Management Research Center Graduate School of Management FEUI, 2007
 Artikel Jurnal
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