Customer satisfaction and behavioral intentions
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The Effect of customer satisfaction on behavioral intentions: a study on consumer behavior of car insurance in Melbourne, Australia
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Wahyuningsih, author
Effects of consumer search behavior typology on the relationship between customer satisfaction and behavioral intentions / Wahyuningsih
Management Research Center Graduate School of Management FEUI, 2007
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Esti Warastika, author
Analisis pengaruh service environments terhadap customer emotions, customer satisfaction dan behavioral intentions : studi kasus: pelanggan Klinik Perawatan Natasha Skin Care di Jabodetabek = The analysis of service environments influence to customer emotions, customer satisfaction and behavioral intentions : case study: customers of Natasha Skin Care Clinics in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Pengaruh customer delight terhadap behavioral-intentions battery
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