Fitri Astuti, author
Strategi Customer Relationship Manager (CRM) untuk mempertahankan loyalitas konsumen melalui pengelolaan database konsumen sebagai strategi pemasaran produk Pediasure, PT. Abbott Indonesia (Divisi Nutrition) = CRM Strategy to Maintain Customer Loyalty through Managing Consumer Database in order to Support Pediasure Marketing Strategy at PT. Abbott Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
 UI - Tesis Membership
Mutia Imro Atussoleha, author
Loyalitas konsumen berdasarkan penerapan customer relationship management pada industri consumer goods = Customer loyalty based on customer relationship management implementation in consumer goods industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
Aimee Suria Chendra, author
Enigma Loyalitas Konsumen: Analisis Perceived Value Multidimensi pada Konsumen GoFood Indonesia = The Enigma of Customer Loyalty: A Multidimensional Perceived Value Analysis of GoFood Indonesia Consumers
Fakultas Ekonomi Dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Felicia Clara, author
Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi Membership
Eric Fazar Irawan, author
Pengaruh orientasi pemasaran relasional terhadap loyalitas pelanggan dengan demografi sebagai variabel moderasi : studi kasus pelanggan CV. XYZ = Impact of relationship marketing orientation on customer loyalty with demographic as moderation variable : case study customer's of CV. XYZ / Eric Fazar Irawan
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis Membership
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