Sitompul, Joshua Enrico, author
Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth
Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022
 UI - Tesis Membership
Raemon Utama, author
Analisis transaksi electronic commerce berdasarkan konsep penghasilan dalam OECD model
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2005
 UI - Tesis Membership
Athiya Salma Muthi, author
Pengaruh kualitas pelayanan elektronik terhadap loyalitas pelanggam melalui kepuasan pelanggan pada e-commerce (Studi pada shopee Jakarta) = The effect of e-service quality on e-loyalty through e-satisfaction in e-commerce (Study at shopee in Jakarta)
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Masni Eriza, author
Electronic commerce pada Amazon.Com
Program Pascasarjana Universitas Indonesia, 2007
 UI - Tesis Membership
Electronic commerce : a managerial perspective
by Efraim Turban ... [et al.]
Prentice-Hall, 2000
 Buku Teks
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