Analisis pengaruh orientasi pelayanan (service orientation) terhadap kepuasan kerja dan komitmen organisasi di industri perhotelan. Studi kasus hotel bintang tiga di Kota Cirebon

Analisis Pengaruh Service Quality Terhadap Kepuasan Konsumen, Loyalitas Konsumen dan Motivasi Konsumen Pengguna ATM di Jakarta

Analisis pengaruh kualitas pelayanan, kepuasan konsumen, dan Experiental Marketing terhadap Word of Mouth: studi kasus pada Taman Pengembangan Anak Makara Fakultas Psikologi Universitas Indonesia = the Effect of service quality , customer satisfaction, and experimental marketing toward Word of Mouth: case study Taman Pengembangan Anak Makara of Faculty of Psychology at Universitas of Indonesia

Pengaruh praktik-praktik manajemen sumber daya manusia terhadap kualitas pelayanan Account Representative dengan kepuasan kerja sebagai mediator : studi kasus Kantor Pelayanan Pajak di Kantor Wilayah DJP Wajib Pajak Besar = The influence of human resources management practices on quality of service of Account Representative with job satisfaction as mediator : case study Kantor Pelayanan Pajak di Kantor Wilayah DJP Wajib Pajak Besar / Ika Oktarina

Pengaruh internal service quality terhadap kepuasan kerja karyawan non teaching staff di sekolah xyz = The effect of internal service quality on job satisfaction non teaching staff employee at xyz school