Maya Nirmala Budiman
Analisis kinerja Rumah Sakit Pluit menggunakan baldrige healthcare criteria for performance excellence tahun 2013-2014 = Performance analysis of Pluit Hospital using baldrige healthcare criteria for performance excellence year 2013-2014 / Maya Nirmala Budiman
Universitas Indonesia, 2013
 UI - Tesis Membership
Goetsch, David L.
Quality management for organizational excellence : introduction to total quality
Pearson, 2016
 Buku Teks
Asruddin
Kinerja pengelola program imunisasi berdasarkan Malcolm Baldrige Criteria For Performance Excellence (MBCFPE) di puskesmas se-Kabupaten Tangerang Tahun 2019 = performance of immunization program managers based on the Malcolm Baldrige Criteria for Performance Excellence (MBCFPE) in Puskesmas in Tangerang Regency in 2019
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2019
 UI - Tesis Membership
Evans, James Robert, 1950-
The managemant and control of quality
South-Western, 1996
 Buku Teks
Evans, James Robert, 1950-
The management and control of quality
South-Western, 2002
 Buku Teks