Kolarik, William J.
Creating quality : process design for results
McGraw-Hill , 1999
 Buku Teks
Juran, Joseph M., 1904-2008
Juran on quality by design the new steps for planning quality into goods and services
The Free Press , 1992
 Buku Teks
Quality by design : a clinical microsystems approach
edited by Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey
Jossey-Bass, 2007
 Buku Teks
Cousins, Matthew
Design quality in new housing : learning from the Netherlands
Taylor and Francis, 2009
 Buku Teks
Guaspari, John
I know it when I see it: a modern fable about quality
American Society for Training & Development, 1985
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