Focused quality, meningkatkan mutu produk dengan hasil nyata
oleh Harvey K. Brelin [and others]; penerjemah, Edi Nugroho
Pustaka Binaman Pressindo, 1997
 Buku Teks
Fiqri Yuda Adam
Pendekatan Human Based Relationship Sebagai Upaya Peningkatan Mutu Operasional Pada Bimbel dan Privat Aydin Dzaki Essence = An Approach of Human Based Relationship as Effort to Improve Operational Quality on Bimbel and Private Aydin Dzaki Essence
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis (Membership)
Fryman, Mark a.
Quality and process improvement
Delmar / Thomson Learning, 2002
 Multimedia
Ireland, Lewis R.
Quality management for projects and programs
Project Management Institute, 1991
 Buku Teks
Dita Dwi Astuti
Analisis kualitas udara mikrobiologis pada fasilitas kantin Fakultas Teknik serta kantin Fakultas Ekonomi dan Bisnis Universitas Indonesia, kota Depok = Analysis of microbiological air quality at canteen facilities of Faculty of Engineering and Faculty of Economic and Business Universitas Indonesia, city of Depok
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)