Pengaruh kinerja karyawan terhadap perceived service quality dan world of mouth recommendation pada BPRSUD Kota salatiga
 Artikel Jurnal
Priyambodo Nur Ardi Nugroho
Peningkatan kualitas pelayanan pada industri freight forwarding dengan integrasi IPA dan taguchi = Service quality improvement in freight forwarding industry with integration IPA and taguchi
Universitas Indonesia, 2010
 UI - Tesis (Open)
Widya Triasih Laraswaty
Pengaruh firm-created dan user-generated social media communication terhadap brand awareness / association, brand loyalty dan perceived quality: Studi pada media sosial youtube wardah di DKI Jakarta = The Effect of firm-created and user-generated social media communication on brand awareness / association, brand loyalty and perceived quality: A Study on social media youtube Wardah in DKI Jakarta
Fakultas Ilmu Adminstrasi Universitas Indonesia , 2021
 UI - Skripsi (Membership)
Ginta Litundzira Doni Jannata
Analisis pengaruh faktor eksternal terhadap minat konsumen untuk menggunakan produk bolt mobile wi fi = The analysis of factors external effect that influence consumer intention to use bolt mobile wi fi
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Heru Prasetyo
Pengaruh perceived injustice pada sick absence quit intention work alienation dan alcohol use yang dimediasi oleh emotional exhaustion = The effect of perceived injustice on sick absences quit intentions work alienation and alcohol use mediated by emotional exhaustion / Heru Prasetyo
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi (Membership)