Theresa Victory Gloria
Effects of Externalities and Flow on Perceived Usefulness, Satisfaction, and Loyalty in Mobile Instant Messaging Promotion
Management Research Center (MRC) Department of Management, Faculty of Economics, University of Indonesia and Philip Kotler Center, 2016
 Artikel Jurnal
Irwansyah
Penerimaan teknologi instant messaging dalam mendukung branding bisnis startup (Prosiding The Power of Communication Conference 2016 : Komunikasi digital, kreativitas dan interkonektivitas)
Universitas Mercubuana, 2016
 Artikel Jurnal
Erwin Yulianto
Mobile instant messaging use and organizational communication satisfaction
Medwell Journals, 2016
 Artikel Jurnal
Audrey Sarah Kristina
Makna kebebasan dalam interaksi kelompok melalui aplikasi pesan instan = The meaning of liberty in group chat through instant messaging
2016
 UI - Skripsi Membership
Erwin Yulianto
Penggunaan teknologi komunikasi: faktor dan pengaruh terhadap kepuasan komunikasi organisasi studi atas penggunaan mobile instant messaging whatsapp pada inspektorat utama badan pemeriksa keuangan Republik Indonesia = Communication technology use factors and effect on organizational communication satisfaction study of use of whatsapp mobile instant messaging on inspektorat utama badan pemeriksa keuangan Republik Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Tesis Membership