Albrow, Martin
Birokrasi = Bureaucracy
Tiara Wacana, 1989
 Buku Teks
Bureaucracy in historical perspective
Scott, Foresman, 1971
 Buku Teks
Haryo Ksatrio Utomo
Bureaucracy reform, community participation and e-bureaucracy under regent Winesa and regent Putu Artha in Jembrana, Bali
UI Center for Study of Governance Universitas Indonesia, 2015
 Artikel Jurnal
Lipsky, Michael
Street-level bureaucracy: dilemmas of the individual in public services / Michael Lipsky
Russel Sage Foundation, 1980
 Buku Teks
Rudiarto Sumarwono
Kapabilitas kementerian PAN-RB dalam melaksanakan reformasi birokrasi nasional = Capability PAN-RB ministry of undertaking national bureaucracy reform
Universitas Indonesia, 2014
 UI - Disertasi Membership