Dyan Danisworo
Realisation de satisfaction de client par gestion de relation client
2002
 UI - Tesis (Membership)
Feki Wahyu Colimah
Analisis Time-Driven Activity-Based Costing Untuk Meningkatkan Profitabilitas Pelanggan PT. X (Studi Kasus Pada Distributor Alat Berat) = Analysis Of Time-Driven Activity-Based Costing To Increase Customer Profitability (A Case Study Of Heavy Equipment Distributor)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Mochamad Ramdhan A
Evaluasi special event dalam membentuk product knowledge customer (studi kasus pada Indonesia s aviation engineering conference and exhibition di Jakarta) = Evaluation of special event in forming product knowledge customer (case study on special event "indonesia's aviation engineering conference and exhibition in Jakarta) / Mochamad Ramdhan A
2018
 UI - Tesis (Membership)
Barger, Christopher
The social media strategist : build a successful program from the inside out
McGraw-Hill, 2012
 Buku Teks
Christopher Amaerendra
Perencanaan program marketing public relations untuk meningkatkan customer engagement Kedai Kopi Koma Cafe Depok = Marketing public relations planning program to increase Koma Cafe Depok Coffee Shop's customer engagement
2019
 UI - Tugas Akhir