Juran, Joseph M., 1904-2008
Quality planning and analysis : from product development through use
McGraw-Hill, 1993
 Buku Teks
Sparling, Keith
Quality assurance in marketing : setting action standards for better results / Keith Sparling
McGraw-Hill, 1994
 Buku Teks
Santo Kurniawan
Analisa pengendalian mutu statistis lower control arm pada PT TPE dengan menggunakan metode bagan kendali shewhart
1997
 UI - Skripsi Membership
Evans, James Robert, 1950-
The managemant and control of quality
South-Western, 1996
 Buku Teks
Evans, James Robert, 1950-
The management and control of quality
South-Western, 2002
 Buku Teks