Analisis kepuasan pelanggan terhadap pelayanan bus antar kota antar provinsi dengan metode servqual dan importance performance analysis = Customer satisfaction analysis of intercity bus services using servqual and importance performance analysis.

Analisis kinerja perusahaan dilihat dari kepuasan pelanggan pada perusahaan kontraktor telekomunikasi dengan menggunakan pendekatan metode B2B servqual dan Importance Performance Analysis (IPA) = Analysis of corporate performance views of customer satisfaction In contractor telecommunications companies using method B2B servqual approach and Importance Performance Analysis(IPA)

Pengukuran Kinerja Rantai Pasokan pada Warehouse Finished Goods PT. X Indonesia Menggunakan Model Supply Chain Operation Reference (SCOR) and Importance Performance Analysis (IPA) = Measurement of Supply Chain Performance at Warehouse Finished Goods PT. X Indonesia Using the Supply Chain Operation Reference (SCOR) and Importance Performance Analysis (IPA) Model

Perancangan key performance indicator (KPI) dalam pengukuran kinerja perusahaan jasa konsultan IT menggunakan metode importance performance analysis (IPA) dan performance prism = Design of key performance indicators KPIs in performance measurement of it consultant service by using importance performance analysis and performance prism

Analisis Tingkat Kualitas Pelayanan Moda Transportasi Biskita Transpakuan Bogor dengan Metode Importance Performance Analysis = Analysis of Service Quality of Biskita Transpakuan Transportation Mode Using Importance Performance Analysis Method