Pengukuran kualitas pelayanan website maskapai penerbangan dengan metode e-serqual dan TAM = Service quality measurement airline website with e-servqual and TAM method

Analysis the quality of service and effectiveness e-commerce auy publisher using the method e-servqual

Analisis Mutu Pelayanan Telemedicine Bagi Pasien Positif COVID-19 Di Jabodetabek Yang Melakukan Isolasi Mandiri: Menggunakan Pendekatan E-SERVQUAL = Telemedicine Service Quality Analysis For Positive COVID-19 Self Isolated Patient In Jabodetabek: Using E-SERVQUAL Approach

Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth

Faktor-Faktor Yang Berhubungan Dengan Kualitas Tidur Pekerja Teknisi Alat Berat Perusahaan X = Factors Related to Sleep Quality of Heavy Equipment Technician at Company X