Analisis kepuasan pelanggan terhadap pelayanan bus antar kota antar provinsi dengan metode servqual dan importance performance analysis = Customer satisfaction analysis of intercity bus services using servqual and importance performance analysis.

Analisis Tingkat Kepuasan Penumpang pada Stasiun Manggarai dengan Metode Importance Performance Analysis (IPA) dan Customer Satisfaction Index (CSI) = Analysis of Passenger Satisfaction Level in Manggarai Station with Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI)

Peningkatan Kinerja Rantai Pasok Gudang Barang Jadi Perusahaan Makanan dan Minuman Kesehatan dengan Pendekatan Model SCOR dan Importance Performance Analysis (IPA) = Finished Goods Warehouse Supply Chain Performance Improvement in Health Food and Beverage Company through SCOR Model Approach and Importance Performance Analysis (IPA)

Perancangan key performance indicator (KPI) dalam pengukuran kinerja perusahaan jasa konsultan IT menggunakan metode importance performance analysis (IPA) dan performance prism = Design of key performance indicators KPIs in performance measurement of it consultant service by using importance performance analysis and performance prism

Pemetaan atribut kualitas produk berdasarkan persepsi pelanggan menggunakan metode kano dematel - importance performance analysis (KD - IPA) = Product quality attributes mapping based on customer perception using Kano DEMATEL-Importance Performance Analysis (KD-IPA) method