Analisis penerapan prinsip mengenal nasabah pada perusahaan financial technology penyelenggara layanan peer to peer lending di Indonesia: studi pada PT X = Analysis of the implementation of know your customer principle for financial technology company on peer to peer lending provider in Indonesia: research at PT X

Penentuan customer lifetime value pada pelanggan perusahaan distribusi farmasi dan alat kesehatan menggunakan model LRFM = Customer lifetime value determination of customer on pharmaceutical and medical device distribution company using LRFM model

Perlindungan Nasabah, Tanggung Jawab Perusahaan Switching dan Bank DKI Terhadap Transaksi ATM Nasabah = Customer Protection and Responsibilites of Switching Companies and Bank DKI towards Customer ATM Transactions.

Pengaturan prinsip know your customer oleh bank dalam pembiayaan usaha mikro, kecil dan menengah : studi UMKM pakaian jadi di Pasar Tanah Abang = Rules on know your customer principles by banks in financing micro small and medium enterprises : studies of garment MSME in Tanah Abang Market

Analisis pengaruh faktor switching cost sebagai moderasi hubungan antara customer perceived value customer satisfaction dan customer loyalty studi pada konsumen perusahaan pembiayaan = Analysis of switching cost factor as relationship moderation between customer perceived value customer satisfaction and customer loyalty study on consumer of financing company