Hubungan antara kualitas jasa dan kepuasan pelanggan di restoran Pizza = Relationship between service quality and customer satisfaction in Pizza restaurant / Dasaad

Analisis Service Experience Design dan pengaruhnya terhadap Customer Satisfaction : studi kasus dan penerapannya di XL Axiata = Analysis of Service Experience Design and its impact on Customer Satisfaction : case studies and application in XL Axiata / Deny Nursyahdi

Penilaian penumpang kereta listrik Commuter Line mengenai kualitas pelayanan pola operasi Single Operation = Passenger Commuter Line rail assessment of the quality of service for Single Operation pattern

Kepuasan pengguna terhadap fasilitas Auto-Borrowing Machine di Library and Knowledge Center (LKC) Binus University Kampus Anggrek = User satisfaction on Auto-Borrowing Machine facility at Library and Knowledge Centre (LKC) of Binus University Anggrek

Pengaruh kualitas layanan dan kualitas makanan terhadap kepuasan dan loyalitas konsumen dengan peran moderasi dari atmosfer pada segmen restoran studi kasus sushi Tei = Effects of service quality and food quality to consumer satisfaction and loyalty with moderating role of atmospherics in ethnic restaurant case study Sushi tei