Analisis corporate social responsibility dan service quality terhadap customer satisfaction dan pengaruhnya terhadap customer loyalty; studi kasus pada produk seluler XL (PT. XL Axiata, Tbk) = Analysis the effect of corporate social responsibility and service quality on customer satisfaction and the impact on customers loyalty; case study on XL cellular Ppoduct in PT. XL Axiata, Tbk.

Measuring customer satisfaction

Customer service yang baik landasan pencapaian customer satisfaction

Customer satisfaction analysis using customer information satisfaction (CIS) method : A case study of panorama tours website = Customer satisfaction analysis using customer information satisfaction (CIS) method : a case study of panorama tours website

Faktor-faktor yang membentuk kepuasan pada perusahaan jasa konstruksi PT Waskita Karya Persero = Factors influencing customer satisfaction on construction services company of PT Waskita Karya Pesero