Analisis Kualitas Pelayanan Pendaftaran Merek dengan pendekatan Servqual pada Direktorat Jenderal Hak Kekayaan Intelektual = Analysis of Trademark Registration Service Quality by Servqual approach to the Directorate General of Intellectual Property Rights

Analisis Kualitas Pelayanan Pendaftaran Merek dengan pendekatan Servqual pada Direktorat Jenderal Hak Kekayaan Intelektual = Analysis of Trademark Registration Service Quality by Servqual approach to the Directorate General of Intellectual Property Rights

Analisis kualitas layanan berbasis teknologi informasi menggunakan pendekatan "DMAIC" Six Sigma pada Direktorat Jenderal Hak Kekayan Intelektual = information technology service quality analysis using "DMAIC" Six Sigma in Directorate General of Intellectual Property Rights

Analisis Kualitas Pelayanan Pendaftaran Hak Cipta pada Direktorat Jenderal Hak Kekayaan Intelektual = Analysis of Copyright Registration Service Quality on Directorate General of Intellectual Property Rights

Analisis Pengukuran Kinerja Direktorat Teknologi Informasi Direktorat Jenderal Hak Kekayaan Intelektual Departemen Hukum dan HAM RI dengan Pendekatan IT Balanced Scorecard = Performance Measurement Analysis of Directorate of Information Technology, Directorate General of Intellectual Property Rights, Ministry of Law and Human Rights Republic of Indonesia by Using IT Balanced Scorecard Approach