Dasaad
Hubungan antara kualitas jasa dan kepuasan pelanggan di restoran Pizza = Relationship between service quality and customer satisfaction in Pizza restaurant / Dasaad
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis (Membership)
Muhamad Andika Priohutomo
Analisis pengaruh service quality, value dan satisfaction terhadap behavioral intention : studi kasus Smartphone Android kelas menengah di lima kota besar di Indonesia = Analysis of effect of service quality, value and satisfaction toward behavioral intention : study case Smartphone Android middle class in five big cities in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Gita Armelia Kawe
Analisis pengaruh service quality perception dan merchandise quality perception terhadap behavioral intentions pada industri casual dining restaurant dengan brand trust sebagai variabel mediasi: studi kasus: restoran Warunk Upnormal = The effect of service quality perception and merchandise quality perception toward behavioral intentions on casual dining restaurant industry with brand trust as mediating variable: case study: restoran Warunk Upnormal
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Mogi Maulandra
Pengaruh pemahaman peraturan perpajakan kualitas pelayanan kantor pelayanan pajak kpp dan ketegasan sanksi perpajakan terhadap kepatuhan wajib pajak orang pribadi pengusaha restoran dalam melaporkan spt tahunan pph orang pribadi = Effects of understanding tax laws improving the quality of services tax office primary and sanctions provided by the assertiveness tax office with increased tax compliance in annual income tax spt reporting of individual taxpayers on kpp bogor / Mogi Maulandra
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Ika Kurnia Anggi Utami
Kualitas layanan Perpustakaan Universitas Indonesia dalam dimensi LibQUAL = Service quality in University of Indonesia's Library in the LibQUAL dimensions
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2013
 UI - Skripsi (Membership)