Perbedaan persepsi pasien dengan petugas terhadap mutu layanan rawat jalan di Puskesmas Sarolangun 2011 = Perceptions differences patients with officers quality of care towards service road at the health center Sarolangun 2011

Pengembangan sistem informasi penilaian kinerja upaya kesehatan wajib di Puskesmas berbasis indikator standar pelayanan minimal (SPM) bidang kesehatan di Kabupaten Bogor tahun 2005 = Information system development on performance assessment of Mandatory Health Effort at primary health care based on indicator of minimize service standard (SPM) at Health Department in Bogor District

Persepsi pasien jamkesmas terhadap kualitas pelayanan kesehatan di RSUD Aek Kanopan Kabupaten Labuhanbatu Utara tahun 2013 = Jamkesmas patients perception of health care quality in RSUD Aek Kanopan Labuhanbatu Utara in 2013 / Magdawati Arimbi

Gambaran kepuasan peserta mandiri BPJS kesehatan terhadap pelayanan administrasi kepesertaan di BPJS kesehatan kantor Cabang Jakarta Selatan tahun 2015 = The overview of independent participant satisfaction on the participation administrative services at BPJSs kesehatan branch office in South Jakarta 2015 / Radhiatul Hayati Putri

Analisis mutu pelayanan Rumah Sakit Bhineka Bakti Husada yang telah lulus akreditasi ditinjau dari kriteria malcolm baldrige = Services quality analysis from the malcolm baldrige criteria at bhineka bakti husada hospital has passed accreditation