Mery Christine Natalia Simanjuntak
Pengaruh Orientasi Belajar, Orientasi Kinerja dan Orientasi Pelanggan Terhadap Kinerja Tenaga Penjualan dengan Dimediasi oleh Penjualan Adaptif (Studi pada PT Healthco) = Learning Orientation, Performance Orientation and Customer Orientation Effect towards Salesforce Performance: Adaptive Selling as Mediator
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis Membership
Radita Senja Maharani
Pengaruh ethical sales behavior terhadap kepercayaan pelanggan komitmen pelanggan dan loyalitas pelanggan pada nasabah Bank Syariah = The influence of ethical sales behavior towards customer trust customer commitment and customer loyalty in Syariah Bank customer
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Agus Prakarsa Yuristama
Perlindungan hukum bank dalam hubungan hukum dengan nasabahnya : analisis putusan Mahkamah Agung Nomor 769K/PDT.SUS/2011 = The legal protection to the bank in a legal relationship between bank and its customer : analysis for the supreme court decision number 769 K/PDT. SUS/2011
Fakultas Hukum Universitas Indonesia, 2018
 UI - Tesis Membership
Pakpahan, Margaretha Uly
Analisis pengaruh kepercayaan terhadap merchant internet dengan efek persepsi risiko pelanggan (Consumer Perceived Risk) sebagai variabel moderasi pada kepercayaan pelanggan dalam berbelanja online = Analysis effect of trustworthiness towards internet merchants with effect of consumer perceived risk as moderating variable on consumer trust in online shopping
2013
 UI - Skripsi Membership
Shafira Taqiyya
Analisis Pengaruh CRM, Service Quality, dan Customer Satisfaction terhadap Customer Loyalty dan Willingness to Recommend: Studi Perbandingan pada Bank Syariah dan Bank Konvensional di Indonesia = Analysis of the Effect of CRM, Service Quality, and Customer Satisfaction on Customer Loyalty and Willingness to Recommend: A Comparative Study of Islamic Banks and Conventional Banks in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership