Hari Budiarto
Analisis kualitas pelayanan maskapai low cost carrier di Indonesia = Low cost carrier airlines service quality analysis in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi Membership
Alfa Roby Khairumusa
Analisa tingkat kerawanan bandar udara berdasarkan kejadian kecelakaan dan insiden serius di Indonesia =Analysis of hazardous airport rating based on occurrence of accidents and serious incidents in Indonesia
2012
 UI - Tesis Open
Intan Pramita Wibowo
Analisis Dampak Perusahaan Yang Telah Menerapkan KPKU dan Belum Menerapkan KPKU dalam Pengukuran Kinerja Perusahaan BUMN di Indonesia = Analysis of The Impact of KPKU Implemented Companies and Non-Applied KPKU Companies in Performance Measurement of SOE's in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis Membership
Kepuasan penumpang pesawat udara terhadap pelayanan di Bandar udara Samratulangi-Manado
 Artikel Jurnal
Business performance measurement : theory and practice
Cambridge University Press, 2004
 Buku Teks